Three ways to check your food stamp (SNAP) and cash benefit balance — by phone, online, or the mobile app — plus your state's EBT customer service number.
Your EBT balance is also printed on your most recent store receipt. To check it any time, use one of these methods.
Call the customer service number on the back of your EBT card. Have your 16-digit card number ready. The automated line reads your current food and cash balances 24/7.
Log in to your state's EBT cardholder portal (such as ConnectEBT or ebtEDGE) to view your balance, transaction history, and recent deposits.
Many states use the ebtEDGE or ConnectEBT mobile app, where you can check balances, see transactions, and freeze a lost card from your phone.
Most states use one of two cardholder portals to let you manage your benefits online. Which one you use depends on your state's EBT processor.
Used by many states, ebtEDGE is available as both a website and a mobile app. After creating an account with your card number, you can view your SNAP and cash balances, review past transactions, and report a lost or stolen card.
ConnectEBT serves another group of states with similar features — balance checks, transaction history, and PIN management — through its website and app.
If you are not sure which portal your state uses, the customer service number on the back of your card will direct you, or you can check your state's listing below.
Each state runs its own EBT program. Call your state's number for balance information, a lost card, or PIN help. Numbers are subject to change — confirm with your state agency.
| State | EBT Customer Service |
|---|---|
| Alabama | 1-800-997-8888 |
| Arizona | 1-888-997-9333 |
| California | 1-877-328-9677 |
| Florida | 1-888-356-3281 |
| Georgia | 1-888-421-3281 |
| Illinois | 1-800-678-5465 |
| Michigan | 1-888-678-8914 |
| New York | 1-888-328-6399 |
| Ohio | 1-866-386-3071 |
| Pennsylvania | 1-888-328-7366 |
| Texas | 1-800-777-7328 |
This is a partial list of common states. For any state not shown, the customer service number is printed on the back of your EBT card. Numbers change periodically — always verify with your official state benefits agency.