Alabama EBT Card Balance
CheckEBTCardBalance is an independent informational resource and is not affiliated with, endorsed by, or sponsored by the USDA, any state government, or any EBT card issuer. Always confirm details directly with the official source before relying on them.
Program Name
Food Assistance Program
Customer Service
1-800-997-8888
24/7, toll-free
Income Limit
130% of FPL
Gross monthly income
Alabama calls its SNAP program the Food Assistance Program, and it's run by the Alabama Department of Human Resources (DHR) through county DHR offices across the state. Approved households don't receive a paper check or coupons — their monthly benefit is loaded automatically onto an EBT (Electronic Benefit Transfer) card that works like a debit card at grocery stores, farmers markets, and other authorized retailers.
Because the money loads on a set day each month rather than arriving all at once with a receipt, it's easy to lose track of exactly what's left on the card, especially when a household is stretching benefits across several trips to the store. Checking your balance before you shop is the simplest way to avoid a declined transaction at the register.
One thing that sets Alabama apart right now is the scale of its EBT fraud problem: state officials and local news outlets have reported Alabama among the hardest-hit states in the country for card-skimming losses, prompting DHR to caution recipients repeatedly about phone scammers impersonating the agency and to push for more secure, chip-enabled EBT cards.
How to Check Your Alabama EBT Balance
Check online
Log in with your card number to view your balance and transaction history.
https://www.connectebt.comUse the mobile app
ConnectEBT is the official app for Alabama EBT cardholders, available on iOS and Android.
Check your last receipt
Your remaining balance is printed at the bottom of the receipt from your most recent EBT purchase.
Card declined, locked, or PIN not working? See our EBT card troubleshooting guide.
Where You Can Use Your Alabama EBT Card
Your EBT card works like a debit card at any USDA-authorized retailer nationwide — major grocery chains and big-box stores such as Walmart, Target, Kroger, Costco, Sam's Club, Aldi, Trader Joe's, Whole Foods, and most local and regional supermarkets, plus many convenience stores and farmers markets. A growing number of retailers, including Walmart.com, Amazon, DoorDash, and Uber Eats, also accept SNAP EBT for online grocery orders in many areas, though delivery and service fees usually can't be paid with benefits.
SNAP benefits cover food and food-producing seeds or plants, but not hot prepared foods, alcohol, tobacco, or non-food items — some states also restrict specific items like soda or candy, noted below if it applies to Alabama.
Alabama SNAP Income Limits
The federal government's standard rule for SNAP is that a household's gross monthly income can't exceed 130% of the federal poverty level. Alabama follows that standard limit rather than raising it further — unlike many other states, Alabama has not adopted a broader Broad-Based Categorical Eligibility policy that lifts the ceiling to 200%.
In practice, that means most Alabama households need gross income at or below 130% of the poverty line to qualify for the Food Assistance Program, though households where everyone is elderly or has a disability only have to meet a net income test after deductions, not the gross income test.
| Household Size | Max Monthly Gross Income |
|---|---|
| 1 | $1,729 |
| 2 | $2,344 |
| 3 | $2,960 |
| 4 | $3,575 |
| 5 | $4,190 |
| 6 | $4,806 |
| 7 | $5,421 |
| 8 | $6,036 |
For each additional household member beyond 8, add about $615/month. Based on 2026 federal poverty guidelines at 130% — figures update annually and individual eligibility depends on more than gross income, so confirm your exact amount with Alabama Department of Human Resources (DHR), through its Food Assistance Division.
Source: USDA Food and Nutrition Administration — SNAP Eligibility
EBT Fraud & Card Skimming Protection
Protect your benefits from theft
Card skimming and cloning — where thieves plant hidden devices on card readers or ATMs to capture EBT numbers and PINs — has been a persistent problem for Alabama SNAP households. Congress's temporary federal reimbursement program covered theft between October 2022 and December 20, 2024, but that authority expired at the end of 2024. Alabama DHR can only process theft affidavits for incidents on or before December 20, 2024 (submitted by June 30, 2025); a 2025 state bill (SB230) that would have required Alabama to reimburse stolen SNAP benefits itself died in committee that May, so there is currently no state-funded replacement path for theft occurring after the federal cutoff.
If you believe your EBT benefits have been stolen, change your PIN immediately, contact your local county DHR office to report it and request a replacement card, and consider filing a police report. Location and contact information for all 67 county DHR offices is available at dhr.alabama.gov/county-office-contact.
Source: USDA Food and Nutrition Administration — SNAP Fraud Prevention
Using Your Alabama EBT Card Out of State or Online
Traveling or shopping online?
As of January 2026, Alabama DHR automatically defaults every EBT card to a "Block High-Risk Transaction" status that rejects purchases made outside Alabama or online, as a default anti-fraud measure. If you're traveling or shopping online, you'll need to unlock your card first through the ConnectEBT.com website or app's "Unlock My Card" feature — the unlock also removes blocks on any other states Alabama has flagged as high-risk.
Compare Other States
EBT rules, income limits, and customer service numbers are set state by state. These share Alabama's census region — useful if you're moving, or comparing how another state runs the program.
Helpful Guides
EBT Stores
Find SNAP-authorized stores near you by ZIP code or current location.
Learn more →Where to Use EBT
See whether a specific retailer, from Costco to McDonald's, accepts EBT.
Learn more →What Can You Buy
What your EBT card does and doesn't cover, including hot food and online orders.
Learn more →Lost/Damaged Card
How to report a lost or stolen card, or replace a damaged or expired one.
Learn more →Card Not Working?
Troubleshoot a declined, locked, or frozen EBT card, a forgotten PIN, or a deposit that hasn't shown up yet.
Learn more →Work Requirements
What changed for SNAP work requirements and recertification under the 2025 law.
Learn more →Farmers Markets
How EBT tokens work at farmers markets, plus programs that double what you spend.
Learn more →