West Virginia EBT Card Balance

Program: SNAP · Administered by West Virginia Department of Human Services (Bureau for Family Assistance)

Updated August 2026

West Virginia's food assistance program uses the standard SNAP name and is administered by the West Virginia Department of Human Services, which took over the program in 2024 after the state's former Department of Health and Human Resources was reorganized into three separate agencies.

How to Check Your West Virginia EBT Balance

Call customer service

Available 24/7, toll-free.

1-866-545-6502

Check online

Log in with your card number to view your balance and transaction history.

https://www.ebtedge.com

Use the mobile app

ebtEDGE is the official app for West Virginia EBT cardholders, available on iOS and Android.

Check your last receipt

Your remaining balance is printed at the bottom of the receipt from your most recent EBT purchase.

Where You Can Use Your West Virginia EBT Card

Your EBT card works like a debit card at any USDA-authorized retailer nationwide — major grocery chains and big-box stores such as Walmart, Target, Kroger, Costco, Sam's Club, Aldi, Trader Joe's, Whole Foods, and most local and regional supermarkets, plus many convenience stores and farmers markets. A growing number of retailers, including Walmart.com and Amazon, also accept SNAP EBT for online grocery orders in many areas, though delivery and service fees usually can't be paid with benefits.

SNAP benefits cover food and food-producing seeds or plants, but not hot prepared foods, alcohol, tobacco, or non-food items — some states also restrict specific items like soda or candy, noted below if it applies to West Virginia.

West Virginia SNAP Income Limits

The federal SNAP gross income limit is normally 130% of the Federal Poverty Level. West Virginia applies Broad-Based Categorical Eligibility (BBCE) to raise that limit to 200% of the Federal Poverty Level for SNAP applicants.

In practice, this opens SNAP eligibility to more households with modest incomes than the strict federal minimum would permit, and it typically removes the separate asset test that would otherwise apply to applicants.

Household Size Max Monthly Gross Income
1 $2,660
2 $3,607
3 $4,553
4 $5,500
5 $6,447
6 $7,393
7 $8,340
8 $9,287

For each additional household member beyond 8, add about $947/month. Based on 2026 federal poverty guidelines at 200% — figures update annually and individual eligibility depends on more than gross income, so confirm your exact amount with West Virginia Department of Human Services (Bureau for Family Assistance).

EBT Fraud & Card Skimming Protection

Protect your benefits from theft

SNAP EBT skimming, where thieves capture card and PIN data through rigged card readers, has affected West Virginia households along with the rest of the country. A federal law once let states reimburse stolen benefits, but that authority expired in late 2024 and has not been renewed, so newly stolen benefits generally can no longer be reimbursed with federal funds.

West Virginia residents who suspect their SNAP benefits were skimmed can contact the state's Office of EBT at 304-558-4126, or report suspected fraud to the DHS Fraud Tip Line at 1-844-DHS-TIPS (1-844-347-8477). Basic precautions still matter: never share your PIN, change it periodically, and check your EBT balance often for unfamiliar charges.

West Virginia-Specific EBT Information

West Virginia briefly banned SNAP purchases of soda under a USDA Healthy Choices waiver that took effect January 1, 2026, but a federal court blocked the waiver in June 2026, and the state paused its soda restriction that July — so, as of now, soda purchases with SNAP benefits are allowed again in West Virginia.