Ohio EBT Card Balance
CheckEBTCardBalance is an independent informational resource and is not affiliated with, endorsed by, or sponsored by the USDA, any state government, or any EBT card issuer. Always confirm details directly with the official source before relying on them.
Program Name
SNAP
Customer Service
1-866-386-3071
24/7, toll-free
Income Limit
130% of FPL
Gross monthly income
Ohio's SNAP benefits are loaded onto a card commonly known as the Ohio Direction Card, administered by the Ohio Department of Job and Family Services (ODJFS) through local county Job and Family Services offices. Each month, your approved SNAP benefit deposits automatically onto the card, which works like a debit card at grocery stores and other authorized retailers.
Starting May 13, 2026, ODJFS changed the default settings on the Ohio Direction Card so that online purchases and out-of-state purchases are blocked automatically as an anti-fraud measure. Cardholders now have to actively unlock the card for a 30, 60, or 90-minute window through ConnectEBT.com, the ConnectEBT app, or by phone before making an online or out-of-state purchase; in-state, in-person purchases are unaffected by the change.
How to Check Your Ohio EBT Balance
Check online
Log in with your card number to view your balance and transaction history.
https://www.connectebt.comUse the mobile app
ConnectEBT is the official app for Ohio EBT cardholders, available on iOS and Android.
Check your last receipt
Your remaining balance is printed at the bottom of the receipt from your most recent EBT purchase.
Card declined, locked, or PIN not working? See our EBT card troubleshooting guide.
Where You Can Use Your Ohio EBT Card
Your EBT card works like a debit card at any USDA-authorized retailer nationwide — major grocery chains and big-box stores such as Walmart, Target, Kroger, Costco, Sam's Club, Aldi, Trader Joe's, Whole Foods, and most local and regional supermarkets, plus many convenience stores and farmers markets. A growing number of retailers, including Walmart.com, Amazon, DoorDash, and Uber Eats, also accept SNAP EBT for online grocery orders in many areas, though delivery and service fees usually can't be paid with benefits.
SNAP benefits cover food and food-producing seeds or plants, but not hot prepared foods, alcohol, tobacco, or non-food items — some states also restrict specific items like soda or candy, noted below if it applies to Ohio.
Ohio SNAP Income Limits
The federal SNAP gross income limit is 130% of the Federal Poverty Level, and unlike many other states, Ohio has not raised that limit through Broad-Based Categorical Eligibility (BBCE); the current USDA Food and Nutrition Administration chart confirms Ohio's gross income threshold remains at the federal standard of 130%. Where Ohio does use BBCE is on the asset side: the program generally does not apply a separate savings or resource test, so a household's bank balance or vehicle value typically isn't counted against SNAP eligibility, even though the income limit itself stays at 130%.
| Household Size | Max Monthly Gross Income |
|---|---|
| 1 | $1,729 |
| 2 | $2,344 |
| 3 | $2,960 |
| 4 | $3,575 |
| 5 | $4,190 |
| 6 | $4,806 |
| 7 | $5,421 |
| 8 | $6,036 |
For each additional household member beyond 8, add about $615/month. Based on 2026 federal poverty guidelines at 130% — figures update annually and individual eligibility depends on more than gross income, so confirm your exact amount with Ohio Department of Job and Family Services (ODJFS), delivered locally through county Job and Family Services offices.
Source: USDA Food and Nutrition Administration — SNAP Eligibility
EBT Fraud & Card Skimming Protection
Protect your benefits from theft
Ohio's federally funded stolen-benefits replacement program ended when Congress's authority expired on December 20, 2024, and there is no confirmed state-funded program that replaced it — some advocacy groups (including United Way of Greater Cleveland) have publicly called on the state to create one, but that has not been enacted as of this writing.
Ohio has instead focused its energy on preventing theft in the first place (see below) rather than reimbursing it after the fact. If you're a victim of skimming, report it through the Ohio Direction Card/ConnectEBT system to cancel your card and change your PIN.
Source: USDA Food and Nutrition Administration — SNAP Fraud Prevention
Using Your Ohio EBT Card Out of State or Online
Traveling or shopping online?
Since May 13, 2026, Ohio automatically defaults every SNAP EBT (Ohio Direction) card to a "block high-risk transaction" status that blocks out-of-state and online purchases unless you unlock it first — a response to nearly 56,000 suspicious out-of-state transactions ODJFS identified in six months. You can unlock your card anytime through the ConnectEBT app or connectebt.com, or by calling 1-866-386-3071, and choose to have it automatically relock itself after 30, 60, or 90 minutes.
Compare Other States
EBT rules, income limits, and customer service numbers are set state by state. These share Ohio's census region — useful if you're moving, or comparing how another state runs the program.
Helpful Guides
EBT Stores
Find SNAP-authorized stores near you by ZIP code or current location.
Learn more →Where to Use EBT
See whether a specific retailer, from Costco to McDonald's, accepts EBT.
Learn more →What Can You Buy
What your EBT card does and doesn't cover, including hot food and online orders.
Learn more →Lost/Damaged Card
How to report a lost or stolen card, or replace a damaged or expired one.
Learn more →Card Not Working?
Troubleshoot a declined, locked, or frozen EBT card, a forgotten PIN, or a deposit that hasn't shown up yet.
Learn more →Work Requirements
What changed for SNAP work requirements and recertification under the 2025 law.
Learn more →Farmers Markets
How EBT tokens work at farmers markets, plus programs that double what you spend.
Learn more →