Arkansas EBT Card Balance

Arkansas Department of Human Services Visit official site Updated September 2026

CheckEBTCardBalance is an independent informational resource and is not affiliated with, endorsed by, or sponsored by the USDA, any state government, or any EBT card issuer. Always confirm details directly with the official source before relying on them.

Program Name

SNAP

Customer Service

1-800-997-9999

24/7, toll-free

Income Limit

130% of FPL

Gross monthly income

Arkansas doesn't give its SNAP program a special brand name — the state simply calls it SNAP, and it's administered by the Division of County Operations within the Arkansas Department of Human Services (DHS). Approved benefits load monthly onto an EBT card that works like a debit card at authorized grocery stores across the state.

Because the full month's benefit posts at once, it's easy to lose track of what's left after a few shopping trips — checking your balance before you go is a quick way to make sure you don't come up short at checkout.

In mid-2025, facing a surge in EBT theft, Arkansas DHS took the unusual step of directing SNAP households statewide to reset their card PINs and warned recipients about counterfeit versions of the ConnectEBT app — a proactive, state-specific response to fraud that's more aggressive than what most neighboring states have done.

How to Check Your Arkansas EBT Balance

Call customer service

Available 24/7, toll-free.

1-800-997-9999

Check online

Log in with your card number to view your balance and transaction history.

https://www.connectebt.com

Use the mobile app

ConnectEBT is the official app for Arkansas EBT cardholders, available on iOS and Android.

Check your last receipt

Your remaining balance is printed at the bottom of the receipt from your most recent EBT purchase.

Card declined, locked, or PIN not working? See our EBT card troubleshooting guide.

Where You Can Use Your Arkansas EBT Card

Your EBT card works like a debit card at any USDA-authorized retailer nationwide — major grocery chains and big-box stores such as Walmart, Target, Kroger, Costco, Sam's Club, Aldi, Trader Joe's, Whole Foods, and most local and regional supermarkets, plus many convenience stores and farmers markets. A growing number of retailers, including Walmart.com, Amazon, DoorDash, and Uber Eats, also accept SNAP EBT for online grocery orders in many areas, though delivery and service fees usually can't be paid with benefits.

SNAP benefits cover food and food-producing seeds or plants, but not hot prepared foods, alcohol, tobacco, or non-food items — some states also restrict specific items like soda or candy, noted below if it applies to Arkansas.

Arkansas SNAP Income Limits

Arkansas applies Broad-Based Categorical Eligibility differently depending on the household: elderly or disabled households get a higher gross income limit of 165% of the federal poverty level, while other households are held to the standard federal limit of 130%.

In practice, that means Arkansas gives extra room specifically to seniors and people with disabilities — who often have higher medical and living costs — while working-age households without an elderly or disabled member still need to meet the stricter 130% threshold to qualify.

Household Size Max Monthly Gross Income
1 $1,729
2 $2,344
3 $2,960
4 $3,575
5 $4,190
6 $4,806
7 $5,421
8 $6,036

For each additional household member beyond 8, add about $615/month. Based on 2026 federal poverty guidelines at 130% — figures update annually and individual eligibility depends on more than gross income, so confirm your exact amount with Arkansas Department of Human Services (DHS), through its Division of County Operations (DCO).

Source: USDA Food and Nutrition Administration — SNAP Eligibility

EBT Fraud & Card Skimming Protection

Protect your benefits from theft

Card skimming and cloning has been a real problem for Arkansas SNAP households, and Congress's temporary federal reimbursement program covered theft between October 2022 and December 20, 2024. That authority has since expired, and the Arkansas Department of Human Services (DHS) has confirmed it cannot replace SNAP benefits lost to theft after the federal cutoff — there is currently no state-funded reimbursement program. In July 2025, DHS did roll out a centralized resource to make reporting and preventing fraud easier, even though it can't restore stolen funds.

If you believe your benefits have been stolen, change your PIN immediately and contact DHS to report the theft and request a replacement card.

Source: USDA Food and Nutrition Administration — SNAP Fraud Prevention

Using Your Arkansas EBT Card Out of State or Online

Traveling or shopping online?

Arkansas doesn't automatically block out-of-state or online SNAP purchases by default — your EBT card works in other states as long as you have a remaining balance — but the EBT Edge app lets you voluntarily turn on a "Lock My Card Everywhere" setting that blocks all in-state, out-of-state, and online transactions until you're ready to shop.

Compare Other States

EBT rules, income limits, and customer service numbers are set state by state. These share Arkansas's census region — useful if you're moving, or comparing how another state runs the program.

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