District of Columbia EBT Card Balance

DC Department of Human Services Visit official site Updated September 2026

CheckEBTCardBalance is an independent informational resource and is not affiliated with, endorsed by, or sponsored by the USDA, any state government, or any EBT card issuer. Always confirm details directly with the official source before relying on them.

Program Name

SNAP

Customer Service

1-888-304-9167

24/7, toll-free

Income Limit

200% of FPL

Gross monthly income

The District of Columbia's food assistance program uses the standard SNAP name and is administered by the DC Department of Human Services. SNAP benefits are loaded onto an EBT card each month, which recipients use like a debit card at grocery stores and many corner markets throughout the District.

The District of Columbia has one of the highest SNAP participation rates in the country: about 20% of DC residents received SNAP benefits in fiscal year 2025, compared with roughly 12% nationwide, putting DC behind only New Mexico among all states and territories.

How to Check Your District of Columbia EBT Balance

Call customer service

Available 24/7, toll-free.

1-888-304-9167

Check online

Log in with your card number to view your balance and transaction history.

https://www.ebtedge.com

Use the mobile app

ebtEDGE is the official app for District of Columbia EBT cardholders, available on iOS and Android.

Check your last receipt

Your remaining balance is printed at the bottom of the receipt from your most recent EBT purchase.

Card declined, locked, or PIN not working? See our EBT card troubleshooting guide.

Where You Can Use Your District of Columbia EBT Card

Your EBT card works like a debit card at any USDA-authorized retailer nationwide — major grocery chains and big-box stores such as Walmart, Target, Kroger, Costco, Sam's Club, Aldi, Trader Joe's, Whole Foods, and most local and regional supermarkets, plus many convenience stores and farmers markets. A growing number of retailers, including Walmart.com, Amazon, DoorDash, and Uber Eats, also accept SNAP EBT for online grocery orders in many areas, though delivery and service fees usually can't be paid with benefits.

SNAP benefits cover food and food-producing seeds or plants, but not hot prepared foods, alcohol, tobacco, or non-food items — some states also restrict specific items like soda or candy, noted below if it applies to District of Columbia.

District of Columbia SNAP Income Limits

The federal SNAP gross income limit is normally 130% of the Federal Poverty Level. The District of Columbia applies Broad-Based Categorical Eligibility (BBCE) to raise that limit to 200% of the Federal Poverty Level for SNAP applicants.

This means more DC households with modest incomes can qualify for SNAP than the federal minimum alone would allow, and it typically removes the separate asset test that would otherwise apply to applicants.

Household Size Max Monthly Gross Income
1 $2,660
2 $3,607
3 $4,553
4 $5,500
5 $6,447
6 $7,393
7 $8,340
8 $9,287

For each additional household member beyond 8, add about $947/month. Based on 2026 federal poverty guidelines at 200% — figures update annually and individual eligibility depends on more than gross income, so confirm your exact amount with DC Department of Human Services.

Source: USDA Food and Nutrition Administration — SNAP Eligibility

EBT Fraud & Card Skimming Protection

Protect your benefits from theft

EBT skimming and card cloning have hit SNAP households across the District, and unlike many states, DC's Department of Human Services (DHS) still maintains an active process for replacing benefits stolen this way, even after the temporary federal reimbursement authority expired in December 2024.

To request a replacement, call the District's EBT vendor (FIS) at (888) 304-9167 to change your PIN and request a new card, then submit a DHS-1697 "Replacement of Stolen Benefits" claim form to DHS's Office of Program Review, Monitoring, and Investigation (OPRMI) within 30 days of discovering the loss — online, by mail, or in person at 64 New York Avenue NE. You can also reach OPRMI's 24-hour hotline at (202) 673-4464.

Source: USDA Food and Nutrition Administration — SNAP Fraud Prevention

Using Your District of Columbia EBT Card Out of State or Online

Traveling or shopping online?

DC doesn't automatically block out-of-state or online EBT transactions by default. Instead, DHS gives you the option to voluntarily freeze your card or block out-of-state/online transactions yourself as a protective step through its "Protect Your Benefits" feature, and remove that block whenever you're ready to use your card away from home.

Compare Other States

EBT rules, income limits, and customer service numbers are set state by state. These share District of Columbia's census region — useful if you're moving, or comparing how another state runs the program.

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